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PRIVACY POLICY

Americano Services Exterior Cleaning
Effective Date: 11/22/2025

Introduction

Americano Services Exterior Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://americanoservices.com(the “Site”), request a service, contact us, or interact with us in any way.

By using our Site or submitting your information, you agree to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our Site and services.

Information We Collect

We may collect information about you in a variety of ways:

A. Personal Information Provided by You

When you fill out a form, request a quote, call us, or book a service, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Service Address

  • City/Location

  • Details about the services you request

  • Uploaded images or notes related to your project

B. Automatically Collected Information

When you visit our Site, we may collect:

  • IP Address

  • Browser type and version

  • Device information

  • Pages viewed

  • Referring website

  • Date and time of access

  • Geographic location (approximate)

We collect this information through cookies, analytics tools, and server logs.

C. Payment Information

If payments are processed through a third-party platform (such as Markate or another provider), we do not store or process your full payment information.
All payment details are handled by secure third-party processors.

How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To provide and manage our cleaning services

  • To schedule appointments or provide quotes

  • To contact you regarding your service request

  • To send appointment reminders or confirmations

  • To improve our website and customer experience

  • To respond to inquiries or customer support requests

  • To send promotional offers, updates, or service reminders (with your consent)

  • To comply with legal obligations

Sharing Your Information

We do not sell your personal information.
However, we may share information in the following circumstances:

A. Service Providers

We may share information with trusted third-party partners who help us:

  • Schedule appointments

  • Process payments

  • Host our website

  • Provide analytics

  • Send emails or SMS notifications

  • Manage customer service tasks

B. Legal Requirements

We may disclose information if required by:

  • Law enforcement

  • Court order

  • Regulatory authorities

  • To protect our rights or prevent fraud

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking tools to:

  • Improve site performance

  • Analyze traffic

  • Customize your experience

  • Store preference settings

You may disable cookies in your browser, but some website features may not function properly.

Google Analytics, Google Tag Manager & Advertising Tools

We use Google Analytics and Google Tag Manager to analyze traffic and improve user experience.

These tools may collect:

  • IP address

  • Device type

  • Behavior on the site

  • Demographic estimates

  • Interaction data

Google may use this data to improve their own products and services.
You can read Google’s Privacy Policy here: https://policies.google.com/privacy

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain records

  • Comply with legal or accounting obligations

  • Resolve disputes

When information is no longer needed, we will securely delete or anonymize it.

Protection of Your Information

We implement industry-standard security measures to protect your personal information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

Your Privacy Rights (U.S. Residents)

Depending on your state laws, you may have the right to:

  • Request access to your personal information

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Correct inaccurate information

To exercise these rights, email: Americanoservices@gmail.com or call (949) 910-7665

Third-Party Websites

Our Site may include links to:

  • Yelp

  • Google

  • Instagram

  • Facebook

  • Payment processors

  • Scheduling platforms

We are not responsible for the privacy practices of third-party websites.

Children’s Privacy

Our Site and services are not directed to children under 13.
We do not knowingly collect information from minors.
If you believe a minor has submitted data, contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time.
The “Effective Date” at the top of this page will be updated when changes are made.

Continued use of the Site after updates means you accept the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact:

Americano Services Exterior Cleaning
Email: Americanoservices@gmail.com Phone: (949) 910-7665
Website: https://americanoservices.com